Support & update

Support

If you have any trouble using your OpenJet platform, please report bugs and send your suggestions via the Help Center or email support@openjet.com.

You can also contact us directly through OpenJet by clicking on “Contact support” section of the information menu at the right-end of the menu bar.

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Our Support Team is available anytime for you.

Update

The Back Office platform is updated on a regular basis. Each update is followed by a release notes email.

The platform will then become unavailable for a few minutes maximum. Should the planned update-time interfere with your operation, please let us know.